Surrey · Sussex · London & beyond   /   Residential & commercialCall 01372 619247

Advice & FAQs

Good questions.
Clearer decisions.

Useful starting points for a new system, a change of provider or an upgrade to your property.

01

Preparing for a fire alarm survey

A little preparation helps turn an initial visit into a more useful conversation.

Read the guide
02

Choosing an intruder alarm

Five things to discuss before choosing equipment for your home or workplace.

Read the guide
03

Changing your alarm maintenance provider

A practical starting point for transferring support for an existing system.

Read the guide

Frequently asked questions

Do you work with homes and businesses?

Yes. We welcome residential and commercial enquiries across Surrey, Sussex and London, including new installations, upgrades and existing-system support.

Where are you based?

Our office is at Riverbridge House, Fetcham Grove, Guildford Road, Leatherhead, Surrey, KT22 9AD.

Can you assess a system installed by someone else?

Yes. Share the make and model, property postcode and any available service records. We will discuss an assessment before confirming the support we can offer.

Do I need to know which equipment I want?

No. Start with the property and what you need the system to do. We can discuss appropriate options after understanding your requirements.

How much will an installation cost?

The cost depends on the building, equipment, installation work and support required. Send us your project details so we can agree the next step towards a quote.

Can you promise a particular response time?

Support and response arrangements depend on the service agreement and site location. Ask us to confirm the arrangements for your property in the proposal.

Fire alarm guidance

What do L1, L2 and LD2 mean?

Understand fire alarm categories, domestic grades and how regulations and British Standards inform the requirements for your building.

Fire alarm categories & regulations explained

Let’s talk about your property.

A new system, an upgrade or a fresh look at your maintenance.

Arrange a site survey
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